I was driving thru torrential rain on Tues. and my wipers wouldn’t work properly. Couldn’t see very well. Panic set in. I pulled into Northern Honda and they took the car, Honda Civic, into the bay almost immediately. They drove me home and picked me up. Service was absolutely great and very much appreciated. Those guys are awesome. Thanks again. p.s. Wipers are better than ever.
Pat Shean Scheuneman
Northern Honda has two of the best service advisors in the industry, in my opinion. Shane and Greg, consistently continue to perform at a very high level of proficiency. They are undoubtedly, the best ambassadors for Northern Honda, that I have encountered. Hopefully their ongoing excellence is recognized. You only have one opportunity to make a first impression, and I have witnessed first hand, how they interact with everyone they come into contact with. Your Service department is to be applauded!!!
We were heading to Toronto from Québec, and we got car problems.
I would like to send Honda Canada a note explaining the great service we got from you and your team.
Thank-you and have a nice day!
The service I received…was excellent. I now feel much more confident when I am driving, and driving with new Michelin tires is so much smoother. Besides new tires, they washed my car! I don’t think anyone can beat that service!
Another thing, everyone is so cheerful!
One would assume partaking in a 3 hour drive for car service would be considered an inconvenient pain. We live in Haileybury. We can honestly say that the opposite is true in the case of your company. We have made a number of trips to your service department and each time everyone there has made the visit effortless and indeed enjoyable.
What wonderful service! I was invited to relax in your lovely waiting area or a shuttle to wherever I wanted to go.I had asked for a shuttle to the mall, and within a few minutes a car was there to pick me up. I had a great time shopping and a quick phone call had my shuttle coming back to pick me up…I really felt that I was being looked after. Thank you so much for your excellent service and your interest in my experience
Friendly people, very welcoming. Everyone I came into contact with was professional and knowledgeable. I felt that all my needs were taken care of and more. I would recommend Northern Honda to anyone.
David J Overholt
We’re on our 4th Honda and we would certainly tell people to go and try one.
Great customer service. This is the 3rd vehicle I have leased from Northern Honda. Everyone is professional, friendly and helpful!
Karen J Wells
It was an overall great experience with friendly & helpful staff, they are very organized, prepared, and very knowledgeable. I am in love with my little Civic! Couldn’t have imagined my first car buying experience to go any better than it did!
It was a great experience, I’m truly happy with the service that we received and would recommend them to anyone purchasing a new car.
Calli Jean Barclay
I highly recommend purchasing at Northern Honda. Their sales department is extremely good.
The staff made us feel very welcome! We went to 5 other dealships and Northern Honda was by far the most welcoming and friendly dealership we had been to! I’m happy we went with Honda and wouldn’t change a thing!
Jennifer Lynn Koski
I would certainly recommend these guys! We also would recommend our salesman!
Excellent service and everyone made me feel very comfortable and welcome. I would say that everyone I spoke with at Northern Honda was so approachable, friendly and extremely knowledgeable.
Lori Anne Brooks
On February, 9th, we took delivery of our 2017 Honda CRV Touring; our eighth (8th) Honda from Northern Honda vehicle since 1998.
The reasons we continue to drive Honda vehicles and purchase from Northern Honda are simple; starting from the quality of the vehicle, to the great dealership sales and service staff. Honda has, and continues to deliver vehicles that are safe, reliable, stylish, fun to drive and well-priced. Equally important are the staff that represent Honda Canada and Northern Honda.
We would be remiss if we also didn’t mention the great experiences we’ve also had, and continue to have, with those in the Service Department.
Rob & Cindy Gagne
Shane (in your service department) is the poster boy, for cool,calm professionalism under pressure. He NEVER makes excuses, and deals with every issue in a forthright and polite manner. In an era of poor customer service everywhere, this is indeed a refreshing testament to your
dealership’s commitment to excellence in customer service. He and your dealership are to be commended.
Tony and Karen Jocko
This is the fourth Honda vehicle we have purchased and have always been treated well by the staff at Northern Honda. They have professional, knowledgeable staff and Honda vehicles are practical and reliable.
Experience was flawless and very pleasant.
Good service from sales team, not pressured, comfortable environment, lots of stock.
Best people out there to deal with.
The staff is very friendly and make you feel welcome. It did not matter what department we went into, somebody was there to ask if they could help out with anything, or just on the way by say hello. It is a a great atmosphere
They took the time to talk about the features in a concise, logical way. (Started on left side of driver to explain the icons/buttons and proceeded across the interior). He took the time to set up Scott’s iphone for bluetooth and was helpful with the technical details. I felt confident when I proudly drove off the lot.
My/Our experiences at Northern Honda have always exceeded our expectations. We have been very fortunate with the purchases and maintenance of our vehicles for the last 10 years. Prior to that, our vehicle choices were not Honda products and we were frustrated with the quality and reliability. So glad we took a chance with Honda. I did test drive others for this purchase, but none compared to the Accord Coupe. Also, we have been so thrilled with our Honda friends and experiences that dealing at Northern was a natural fit!
Mary and Scott Houghton
We have owned 2 Civics and our experience at Northern Honda has been exceptional.
Just wanted to say that I had excellent service yesterday here in North Bay. Love the new location and much easier to access.
Best experience I have had at any dealership. They go above and beyond for new and existing customers. All companies should operate this way.
The dealership provided us with great service. Our sales representative was outstanding.